Terms and conditions -

Terms and Conditions

Effective Date: October 12, 2025

Welcome to Cosmagic. These Terms and Conditions govern your use of our website and the purchase of cosmetics and beauty products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. About Our Website

Cosmagic is an online platform dedicated to selling high-quality cosmetics and beauty products. We strive to provide our customers with safe, effective, and ethically sourced products to enhance their beauty and wellness.

2. Health and Safety Disclaimer

Important: The products sold on this website are cosmetics and beauty products intended for external use only. We strongly recommend that you:

Consult with a dermatologist, healthcare professional, or qualified medical practitioner before using any new cosmetic product, especially if you have sensitive skin, allergies, or pre-existing skin conditions.
Perform a patch test on a small area of skin before full application to check for any adverse reactions.
Read all product labels, ingredients lists, and usage instructions carefully before use.

3. No Medical Advice

The information provided on this website, including product descriptions, benefits, and usage recommendations, is for informational purposes only and does not constitute medical, health, or professional advice. We do not provide medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or the use of cosmetic products.

4. Product Usage and Instructions

All products must be used strictly as directed on the product packaging and as described on our website. Please:

Follow all usage instructions provided with each product.
Do not exceed recommended usage amounts or frequency.
Discontinue use immediately if you experience any irritation, redness, or adverse reaction.
Keep products out of reach of children unless specifically indicated as suitable for children.
Store products according to the instructions on the packaging to maintain their quality and efficacy.

5. Limitation of Liability

To the fullest extent permitted by law, Cosmagic and its affiliates, officers, directors, employees, and agents shall not be liable for any:

Adverse reactions, allergic responses, skin irritation, or any other harm resulting from the use or misuse of products purchased from our website.
Damage or injury caused by failure to follow product instructions or warnings.
Consequences arising from the use of expired or improperly stored products.
Individual results may vary, and we do not guarantee specific outcomes from product use.

By purchasing and using our products, you acknowledge and accept full responsibility for your use of the products and agree to hold Cosmagic harmless from any claims arising from such use.

6. Age Restriction

You must be at least 18 years of age to make purchases from our website. If you are under 18, you may only use our website with the involvement and consent of a parent or legal guardian. Certain products may have additional age restrictions as indicated on the product page.

7. Intellectual Property Rights

All content on this website, including but not limited to text, images, graphics, logos, designs, photographs, videos, and software, is the property of Cosmagic or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not:

Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from our website without our prior written consent.
Use any of our trademarks, service marks, or logos without our express written permission.
Copy or adapt the HTML, CSS, JavaScript, or other code that we create to generate our website.

8. Copyright Notice

9. Privacy and Data Protection

We are committed to protecting your privacy and personal information. We collect, use, and store your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. Our Privacy Policy, which forms part of these Terms and Conditions, explains:

What personal information we collect and why.
How we use, store, and protect your data.
Your rights regarding your personal information.
How we use cookies and similar technologies.

By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy. We will never sell or share your personal information with third parties for their marketing purposes without your explicit consent.

10. Ethical and Safe Sourcing

At Cosmagic, we are committed to ethical business practices and responsible sourcing. We strive to ensure that:

All products are sourced from reputable manufacturers and suppliers who adhere to high quality and safety standards.
We do not support animal testing and prioritize cruelty-free products wherever possible.
We work with suppliers who maintain ethical labor practices and fair working conditions.
Our packaging materials are selected with environmental sustainability in mind.
All products comply with relevant cosmetic safety regulations and standards in the regions where they are sold.

11. Product Authenticity and Quality

We guarantee that all products sold on our website are authentic and sourced directly from authorized distributors or manufacturers. We conduct quality checks to ensure products meet our standards before they are shipped to customers.

12. Order Acceptance and Pricing

All orders are subject to acceptance by Cosmagic. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent transactions. Prices are subject to change without notice, but changes will not affect orders already accepted.

13. Returns and Refunds

Please refer to our Returns and Refunds Policy for detailed information about returning products and obtaining refunds. Generally, unopened products in their original packaging may be returned within a specified timeframe. For health and safety reasons, opened or used products cannot be returned unless they are defective.

14. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms and Conditions. We encourage you to review this page periodically.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms and Conditions or your use of the website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

16. Contact Us

If you have any questions, concerns, or complaints about these Terms and Conditions, our products, or our services, please contact us at:

Cosmagic Customer Service
Email: info@cosmagic.co.uk
Website: www.cosmagic.co.uk

We aim to respond to all inquiries within 2-3 business days.

17. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Cosmagic regarding your use of the website and supersede all prior agreements and understandings.

By using this website and purchasing products from Cosmagic, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.